A Cost Effective Digital Managed Service

When you implement a solution that changes business processes the support provided for end users is critical to success.

Redfaire Global Support delivers a complete 24x7 customer focused support service to many companies using Oracle JD Edwards World and EnterpriseOne. Covering all aspects of technical and functional support including a specialist Digital Managed Service for AP Automation team who partner with our customers to understand their needs and integrate closely with existing in house help desks and processes.

  • Specialist support for your Redfaire Solution
  • Experts in Oracle JD Edwards
  • Can be delivered as part of your IT Team
  • Unique Cost Models
  • Outstanding Service Levels

Interested? Why not talk to us about your requirements

Single Vendor

When you use our Digital Managed Services you have the benefit of a single vendor solution delivered & managed by experts in the applications and technology used by your business.

Global Strength

Redfaire delivers an ISO-27001 certified expert CNC and Functional support for JD Edwards customers using a global support team operating from multiple lcoations with experts available who speak the local language. Our Digital Managed Services form part of the service complementing our support for JD Edwards.

Cost Effective & Flexible

We understand that customers are different so we can tailor our Digital Managed Service to meet you needs. We can integrate with your own help desk and support teams or offer a completely outsourced manage service using a cost effective model. Your service level is critical and we pride ourselves on exceeding customer expectations.

Things to Consider

Easy to combine support for JD Edwards and Redfaire AP Automation
Can be standalone support or integrated with in house help desks and support teams
Every customer is unique and our flexible service reflect individual requirements

News/Blog

There’s JDE pain, damned JDE pain and then there’s Analytics

Pain, especially when it comes to JD Edwards application data, can vary from mild to severe. It often begins slowly with the little things, like slow running reports or strange errors, and eventually rises to frozen sessions, login failures and potentially a partial or total ERP system failure.

Events

Redfaire AP Automation - Improve Your AP Process with a Scalable , Real Time Platform

Many organisations are spending more than necessary on their Procure2Pay processes , lack visibility of key metrics and are missing out on key supplier discounts. Analysis has shown that those who have transformed their AP process can achieve savings of up to 50% . Join our webinar to find out how .

Resources

Redfaire AP Automation Awarded Oracle Validated Integration Status with JD Edwards Enterprise One 9.1

Redfaire's AP Automation solution has been awarded OVI status by Oracle with JD Edwards